English
At Maldhari Mills, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a return policy as follows:
Defective or Damaged Products: If you receive a defective or damaged product, please contact us within 7 days of receiving the product. We will provide instructions on how to return the product for a full refund, including shipping costs.
Incorrect Orders: If you receive an incorrect product, please contact us within 7 days of receiving the product. We will provide instructions on how to return the product for a full refund, including shipping costs.
Unwanted Products: If you receive a product that you no longer want or need, you may return it within 7 days of receiving the product. The product must be in its original condition and packaging. You will be responsible for the cost of return shipping.
Exchanges: If you wish to exchange a product for a different size or color, you must contact us within 7 days of receiving the product. We will provide instructions on how to return the original product and place a new order for the desired product. You will be responsible for the cost of return shipping.
Final Sale: Certain products may be marked as final sale and cannot be returned. These products will be clearly marked as such on the product page.
Please note that all returns must be authorized by Maldhari Mills before being shipped back to us. To initiate a return, please contact us at [insert contact information]. Once we receive the returned product, we will process the return within 7-14 business days.
We offer multiple shipping methods to cater to your needs. During the checkout process, you can choose from the following options:
Standard Shipping: Estimated delivery within 5 business days.
Expedited Shipping: Guaranteed delivery within 14 business days.
International Shipping: Available for select destinations. Additional customs duties and taxes may apply.
Processing Time:
Orders are typically processed within 5 business days after payment confirmation. Please note that this timeframe excludes weekends and holidays. We strive to process orders as quickly as possible to ensure prompt shipment.
Delivery Time:
Delivery times vary depending on the shipping method selected and the destination of the package. Please note that the estimated delivery times provided are approximate and may be subject to factors beyond our control, such as customs delays or unforeseen events.
Shipping Costs:
Shipping costs are calculated based on the weight, dimensions, and destination of the package. The applicable shipping charges will be displayed during the checkout process before finalizing your order. We may offer free shipping promotions for specific products or order value thresholds. Please refer to our website or promotional materials for more information.
Tracking and Order Status:
Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package. You can also log in to your account on our website to view the order status and tracking information. Please allow some time for the tracking details to be updated by the shipping carrier.
International Shipping:
For international shipments, additional customs duties, taxes, and fees may apply. These charges are determined by the destination country's customs authorities and are the responsibility of the customer. We recommend checking with your local customs office for information on any applicable fees before placing an international order.
Returns and Exchanges:
For information regarding returns and exchanges, please refer to our dedicated Returns and Exchanges policy. Shipping costs associated with returns or exchanges are generally the responsibility of the customer unless the return/exchange is due to an error on our part.
Shipping Restrictions:
Some products may be subject to shipping restrictions due to legal or logistical reasons. If any restrictions apply to specific products, it will be clearly mentioned on the product page or during the checkout process.
If you have any questions or concerns regarding our return policy, please contact us at admin@maldharimills.com
